ELO View 4: Setup an EloView Sub-Account
rsweiss2025-03-12T23:08:27+00:00Using the EloView Sub Accounts functionality, a company can establish an unlimited number of “child” EloView accounts, each with the capability to manage its own [...]
Troubleshooting Samsung TV Not Detecting HDMI
rsweiss2025-03-12T21:05:44+00:00If your Samsung TV isn't detecting HDMI input, start by checking the power of your external device, ensuring the correct source is selected on the TV, [...]
On-Call Standard Operating Procedure (SOP) for Weekend and After-Hours Tech Support
rsweiss2025-02-06T22:17:28+00:00On-Call Standard Operating Procedure (SOP) for Weekend and After-Hours Tech Support Purpose The purpose of this SOP is to outline the process and expectations for [...]
A Step-by-Step Installation Guide for the Epson ColorWorks C6000/C6500 Series Printers
rsweiss2025-02-04T17:02:37+00:00A Step-by-Step Installation Guide for the Epson ColorWorks C6000/C6500 Series Printers Setting up a new Epson ColorWorks C6000/C6500 Series Printer involves several key steps to [...]
How to Configure a Wireless Epson TM-m30 or TM-m30ii Thermal Printer using the Epson TM Utility App
rsweiss2025-02-04T16:58:26+00:00Getting Started You will need either an iPad or iPhone with the App Store's Epson TM Utility App installed, or an Android device with the Google Play [...]
Corporate Code of Conduct
rsweiss2025-01-31T20:58:19+00:00Corporate Code of Conduct **1. Introduction** This Code of Conduct outlines the principles and expectations for all employees at PLS. It is designed to foster [...]
Growing Together: WebUSB Quick Start Guide- Simplify Your Hardware Setup for Dutchie Register
rsweiss2025-01-31T21:00:44+00:00Growing Together: WebUSB Quick Start Guide- Simplify Your Hardware Setup for Dutchie Register Benefits of Web USB: Web USB is a new way to connect your [...]
Blaze POS Setup
rsweiss2025-01-31T21:00:52+00:00Blaze POS Hardware List & Setup/Config Instructions Hardware Lists Fulfillment Model Sales Model 1 iOS Bundle Front of House [...]
Treez: Adjusting Receipt Font Size and Margins
rsweiss2025-01-31T21:01:06+00:00Change Receipt Font Size To adjust the font size on your receipts printed using the Treez Hardware Agent, simply change the Windows display resolution by [...]
Ingram Micro DOA RMAs
rsweiss2025-01-31T21:01:24+00:00Ingram Micro DOA RMAs to be sent to: Emma (Laipple) Owens Account Executive II SMB Sales emma.owens@ingrammicro.com
Label Troubleshooting Scope of Work
rsweiss2025-01-31T21:02:02+00:00Label Troubleshooting Scope of Work It is important to remember that we focus on what we are trained to fix when assisting customers. We do [...]
Zebra Escalation Contacting Stephen Wichael for Zebra Hardware
rsweiss2025-01-31T21:02:17+00:00Zebra Escalation Contacting Stephen Wichael for Zebra Hardware Follow the below steps if we are unable to troubleshoot a Zebra hardware issue, and it is [...]
Off-site Installation SOP
rsweiss2025-01-31T21:03:16+00:00Off-site Installation SOP Here are some SOPs to help with off-site installs: 1- Pre-Installation Preparation: -Review the installation requirements provided by the client with the [...]
Configuring and Setting UP PCs during installs
rsweiss2025-01-31T21:06:33+00:00Unbox PC Set up PC locally or through Azure (depends on customer) After you get to Windows Screen, configure timer, touch keyboard, Chrome, time, [...]
Getting MCP31 to work on Dutchie POS
rsweiss2025-01-31T21:06:43+00:00Follow these steps to get MCP31 to work on POS for Dutchie Printers/Scanners STAR/HELP CONFIGURE PORT NOT MONITOR PRINTER END BY EACH PRINT JOB.
Zebra Printer Over Ride Configuration Settings
rsweiss2025-02-03T18:07:23+00:00Open Zebra Print Utility Software, go the the code area, type this code & click Enter to go to a new line : ! [...]
Zebra Printer Configuration
rsweiss2025-01-31T21:06:53+00:00Type this code press enter to go to new line and send it to printer using Zebra Print zUtility Software: ^XA^HH^XZ
PayPoint Plus for Windows Cash Drawer Setup and Testing Instructions
rsweiss2025-01-31T21:07:05+00:00PayPoint Plus for Windows Cash Drawer Setup and Testing Instructions PayPoint Plus for Windows Cash Drawer Setup and Testing Instructions, Below is information for installing [...]
How to submit Scansource RMAs
rsweiss2025-01-31T21:07:13+00:00How to submit Scansource RMAs How to submit Scansource RMA's: When submitting Disty RMAs from Scansource please include the following info and email it to: [...]
Setting up your Star TSP100 (Bluetooth)
rsweiss2025-01-31T21:07:21+00:00Setting up your Star TSP100 (Bluetooth) What you'll need for Setting up your Star TSP100 (Bluetooth) Hardware requirements Printer Power cable Paper roll Setting up [...]
Greenbits by Dutchie Recommended Hardware Setup
rsweiss2025-01-31T21:07:29+00:00Greenbits by Dutchie Recommended Hardware Setup Set Up the Recommended Hardware Greenbits by Dutchie Recommended Hardware Setup Guide steps are to be followed Step-by-step. There [...]
Zebra DS2278 scanner cradle that was not working
rsweiss2025-01-31T21:07:39+00:00Zebra DS2278 scanner cradle that was not working Zebra DS2278 scanner cradle that was not working, Below are the steps we used to resolve the [...]
Treez Pole Display
rsweiss2025-01-31T21:07:47+00:00Treez Pole Display Treez Pole Display provides a quick and easy way to deliver basic product information to customers while items are added to their [...]
Customer-Facing Display (CFD) setup for Chrome
rsweiss2025-01-31T21:08:06+00:00Customer-Facing Display (CFD) setup for Chrome Customer-Facing Display (CFD) setup for Chrome, This article applies to Dutchie POS. If you're connecting a Customer-Facing Display (CFD) [...]
Customer-Facing Display (CFD) setup for Dutchie Register terminal
rsweiss2025-02-03T18:07:36+00:00Customer-Facing Display (CFD) setup for Dutchie Register terminal Customer-Facing Display (CFD) setup for Dutchie Register terminal, This article applies to Dutchie POS. This article applies [...]
Configure Dutchie receipt and label printers in the Backoffice and PrintNode
rsweiss2025-02-03T18:07:51+00:00Configure Dutchie receipt and label printers in the Backoffice and PrintNode Configure Dutchie receipt and label printers in the Backoffice and PrintNode, This article applies [...]
Dutchie POS + VeriScan ID Scan integration guide
rsweiss2025-02-03T18:07:43+00:00Dutchie POS + VeriScan ID Scan integration guide Need immediate support? Call (631) 380-8121. Dutchie POS + VeriScan ID Scan integration guide, This article applies [...]
Add and configure Dutchie registers
rsweiss2025-02-03T18:36:56+00:00Add and configure Dutchie registers Add and configure Dutchie registers, This article applies to Dutchie POS. Things to consider for Add and configure Dutchie registers [...]
Scale configuration for the Dutchie Register terminal
rsweiss2025-02-03T18:07:59+00:00Scale configuration for the Dutchie Register terminal Scale configuration for the Dutchie Register terminal, This article applies to Dutchie POS. This article only applies to Dutchie-branded [...]
Set up the Dutchie Register terminal scale integration & Greenbits
rsweiss2025-02-03T18:08:05+00:00Set up the Dutchie Register terminal scale integration & Greenbits Set up the Dutchie Register terminal scale integration & Greenbits, This article applies to Dutchie [...]
Set up the Dutchie POS + 232key web scale integration
rsweiss2025-02-03T18:08:11+00:00Set up the Dutchie POS + 232key web scale integration Set up the Dutchie POS + 232key web scale integration, This article applies to Dutchie [...]
What is the main difference between the EK-1200iN and FX-1200iN?
rsweiss2025-02-03T18:11:08+00:00What is the main difference between the EK-1200iN and FX-1200iN? The A&D EK-1200iN and FX-1200iN are both precision balances designed for various weighing applications, but [...]
Re-imaging Paypoint Plus PN E833933
rsweiss2025-02-03T18:13:15+00:00Re-imaging Paypoint Plus PN E833933 Re-imaging Paypoint Plus PN E833933, Instructions to access the recovery partition may be found in this article or look below [...]
Treez Swifter Configuration Guide
rsweiss2025-02-03T18:13:25+00:00Treez Swifter Configuration Guide Treez Swifter Configuration Guide, Prerequisites: Merchant must already be approved for an account through Swifter/TreezPay Swifter application:https://go.treez.io/swifter-ach-signup Once approved, merchant must [...]
Dutchie Kiosk best practices for iPads
rsweiss2025-02-03T18:13:33+00:00Dutchie Kiosk best practices for iPads Dutchie Kiosk best practices for iPads, Dutchie Kiosk can be used with any web-capable device with the following requirements: [...]
Set up Dutchie in-store kiosk
rsweiss2025-02-03T18:13:42+00:00Set up Dutchie in-store kiosk Set up Dutchie in-store kiosk, This article applies to Dutchie Ecommerce. Dutchie Kiosk provides customers with a convenient, in-store ordering [...]
Dutchie Ecomm Terminal iPad setup Guide
rsweiss2025-02-03T18:13:50+00:00Dutchie Ecomm Terminal iPad setup Guide Before you begin the Dutchie Ecomm Terminal iPad setup Guide you will need the following -Your Dutchie Order Terminal [...]
Switching Zebra DS2278 Barcode Scanner to Bluetooth
rsweiss2025-02-03T18:13:58+00:00Switching Zebra DS2278 Barcode Scanner to Bluetooth Switching Zebra DS2278 Barcode Scanner to Bluetooth is easy, just follow the steps in the picture below to [...]
Set up the Dutchie Register terminal scale integration (Dutchie Android)
rsweiss2025-02-03T18:14:05+00:00Set up the Dutchie Register terminal scale integration (Dutchie Android) Set up the Dutchie Register terminal scale integration (Dutchie Android), This article applies to Dutchie [...]
Star Micronics mCPrint3 MCP3 and Treez Troubleshooting
rsweiss2025-02-03T18:14:20+00:00Star Micronics mCPrint3 MCP3 and Treez Troubleshooting Star Micronics mCPrint3 MCP3 and Treez Troubleshooting, When Star MCp3 wont show we have to downgrade the Driver [...]
Dutchie eCommerce Bundle for online ordering
rsweiss2025-02-03T18:14:30+00:00Dutchie POS provides a stack for online ordering that consists of aniPad stand, iPad as well as a Star MCP3 receipt printer, usually connects through [...]
Ascend Wellness Zebra ZD410 Label Printer Network/LAN Setup
rsweiss2025-02-03T18:14:43+00:00Zebra ZD410 Label Printer Network
Ascend Wellness Star Receipt Printer Network/LAN Setup
rsweiss2025-02-03T18:14:52+00:00Star TSP Lan Install
How to Submit Support Tickets
rsweiss2025-02-03T18:15:04+00:00How to Submit Support Tickets Go to www.plsusa.com Scroll down till you see the Blue Support Button on the bottom Right of the Screen. Enter [...]
Greenline POS Hardware Setup Instructions
rsweiss2025-03-12T21:51:18+00:00Hardware How to connect with external peripherals such as scanners and printers ELO Paypoint Plus for iPad setup Hardware Overview Scanners Socket Mobile debugging Star [...]
ELO Pay Point Plus Scanner Repair
rsweiss2025-02-03T18:15:22+00:00ELO Pay Point Plus Scanner Repair 1. To activate Presentation Mode on the Elo 2D scanner do the following: a. Use a ballpoint pen or [...]
HP Engage One Pro Install Guide
rsweiss2025-02-03T18:15:29+00:00Tools needed You need a Phillips screwdriver and a Torx T15 screwdriver for procedures described in this guide. [...]
Lenovo RMA
rsweiss2025-02-03T18:16:46+00:00click escalate unresolved service on top right You can submit your DOA claims via our web form that will allow you to complete and submit [...]
Set up the Dutchie POS web scale integration
rsweiss2025-02-03T18:17:34+00:00Set up the Dutchie POS web scale integration This integration is exclusively for the Dutchie POS web application on Windows computers. We offer a different scale [...]
Adding Receipt Printer to Greenline POS
rsweiss2025-03-12T21:49:51+00:00mC-Print3 Series Receipt Printer Setup Connect your mC-Print3 receipt printer to iPad, Android, PC, and Mac The mC-Print3 can be connected via Bluetooth, LAN, or [...]
Adding Star MC-Print 3 Receipt Printer to Dispense App
rsweiss2025-02-03T18:21:08+00:00Printer Setup via Browser How to Set Up Your Cloud Printer Play First, connect your cloud printer to the internet via an ethernet connection. You [...]
BLAZE Retail POS App | Scale Integration
rsweiss2025-02-03T18:21:15+00:00BLAZE Retail POS App | Scale Integration https://support.blaze.me/hc/en-us/articles/retail-pos-app-scale-integration#Prerequisites We've implemented a scale integration for 'deli style' shops to increase your inventory accuracy, reduce theft, and [...]
Connecting Zebra ZQ630 Mobile Printer To Mobile Device
rsweiss2025-02-03T18:21:25+00:00Download Zebra Utilities App on Phone Open App Click Discover Printers Press Hold Feed Release when the Bluetooth Icon Flashes in the upper right corner [...]
ELO Paypointe Plus E833933 Barcode Scanner Light Not Turning On
rsweiss2025-02-03T18:21:33+00:00Please install EZConfig to configure the scanners, since the manual trigger is unresponsive. You will likely just need to set the trigger mode to presentation [...]
How To Delete Data Off IDVisor Smart/Smart Plus/Smart V2
rsweiss2025-02-03T18:24:59+00:00How To Delete Data Off IDVisor Smart/Smart Plus/Smart V2 Deleting Data off the IDVisor Smart, Smart Plus, and Smart V2 https://support.tokenworks.com/portal/en/kb/articles/how-to-delete-data-off-idvisor-smart-smart-plus-smart-v2 If your IDVisor Smart [...]
The Peak Beyond Installation Guide
rsweiss2023-07-11T23:06:59+00:00The Peak Beyond 2 Types of Systems 1- Lift and Learn 2- Pick and place Place the sensors in the center [...]
How To Use Treez POS
rsweiss2025-02-03T18:25:56+00:00You can preview the videos by clicking on the links below: Front of House Training Reception Course SellTreez POS Course Online Fulfillment Course Back of [...]
How to Install your Zebra USB label printer on Mac
rsweiss2025-02-03T18:26:04+00:00Note: You will also need your username and password for the computer. Step 1: Set up your printer and ensure it functions Before you connect [...]
Enabling CUPS Printer Interface for Mac
rsweiss2025-02-03T18:27:58+00:00Enabling CUPS Printer Interface for Mac Enabling CUPS Printer Interface for Mac CUPS (formerly known as Common UNIX Printing System), is a network printing system [...]
How to Uninstall McAfee if It Won’t Uninstall
rsweiss2025-02-03T18:33:19+00:00Uninstall McAfee using the removal tool Download the McAfee Removal Tool. Double-click the downloaded file and click the Yes button to begin the installation. Click on the Next button [...]
Support Call Notes
rsweiss2025-02-03T18:34:26+00:00Notes: • Be Sure to access computer via Team Viewer • Check Time Zone for customer • Setup Schedule for calls 1. Star TSP 100 [...]
Transferring Data to Sharepoint from IDVisor Smart V2 ID Scanner
rsweiss2025-02-03T18:32:45+00:00How To Export Data From IDVisor Smart, IDVisor Smart Plus, and IDVisor Smart V2 Exporting Data from IDVisor Smart/Smart Plus/Smart V2 The directions provided below [...]
Treez POS Setup
rsweiss2025-02-03T18:34:33+00:00Software: Before attaching any peripherals Ensure the POS system has all updates. 1. Install google chrome. 2. Install the TREEZ hardware agent. (Do not login [...]
ELO Pay Point AIO Setup and Scanner Barcode
rsweiss2025-02-03T18:34:42+00:00ELO Pay Point AIO Setup and Scanner Barcode Scan Barcode #1 1st: Scan Barcode #2 2nd:
DS2278 iOS Setup Bluetooth
rsweiss2025-02-03T18:34:54+00:00DS2278 iOS Setup Bluetooth Zebra Bluetooth Barcode Scanner iOS Setup Step 1: Enable iOS Enhanced Features Step 2: Enable Bluetooth [...]
Star MCP3 Setup
rsweiss2025-02-03T18:35:05+00:00https://starmicronics.com/support/download/setup-guide-mcp31c First: Download the MCP3 Driver to the Surface Pro using the Link Below: https://starmicronics.com/support/products/mc-print3-support-page/#unlock Second: Follow the instructions shown in the diagram below for [...]
HP Printer Diagnostic
rsweiss2025-02-03T18:35:12+00:00Let's run a diagnostic test on your printer. Please follow the steps below to resolve the printer issue using the HP Print and Scan Doctor: [...]
How to Calibrate Touch Screens on Windows
rsweiss2025-02-03T18:35:24+00:00How to Calibrate Touch Screens on Windows Learn how to calibrate touch screens on Windows computers for use with Soundgrid applications such as eMotion LV1, [...]
FedEx Shipping Site Checklist
rsweiss2025-02-03T18:35:57+00:00FedEx Shipping Site Checklist Note: Before you begin make sure any other shipping label on the box is covered 1. Enter the Contact Name 2. [...]
Configuring Zebra ZD421 Desktop Label Printer
rsweiss2025-02-03T18:36:07+00:00Configuring Zebra ZD421 Desktop Label Printer 1. Configuration a. Open Zebra Setup Utility b. Plug ZD Printer into the computer with USB and power it [...]
Configuring Zebra ZQ630 Mobile Label Printer
rsweiss2025-02-03T18:36:13+00:00Configuring Zebra ZQ630 Mobile Label Printer Configuration: 1. Open Zebra Setup Utilities 2. Open Printers and scanners window 3. Open your ZQ630 Code 4. Replace [...]
Configuring Zebra ZT421 Industrial Label Printer
rsweiss2025-02-03T18:36:17+00:00Configuring Zebra ZT421 Industrial Label Printer NOTE: All calls are easier when you can see the equipment. Ask the customer to send you a FaceTime [...]