Configuring Zebra ZT421 Industrial Label Printer

NOTE: All calls are easier when you can see the equipment. Ask the customer to send you a FaceTime request or video call you.
1. Go to printers and scanners
a. Check to see the status of printer
b. Verify it is plugged in and turned on
i. Ask the user to read what they see on the screen
c. If showing as unavailable/offline
i. Unplug printer
ii. Remove the device in the printer/scanner screen
iii. Restart the computer after it is removed
iv. Install ZT421 Driver (See Webpage)
v. May need to plug the printer in during download
d. Change the name of the printer in the printer properties

2. Go to printer settings > Page setup
a. Have the customer give you the correct label sizes
i. And change the label type to “labels with black marks” or “labels with spaces”
b. If labels aren’t fitting change the speed and darkness
i. Note: When you lower the speed be sure to increase the darkness

3. Nice Label
a. File > New label setup
b. Verify the correct printer is set
c. Choose Roll as the label type
d. Verify if it will print landscape or Portrait
e. Finally, the label settings should be updated automatically
f. Enter the test barcode from the barcode tab and print

Video References:
4″ x 6″ Fanfold Labels