Cancelations
PLS USA’s cancellation policy allows customers to return new, unopened printers for a full refund within 30 days of purchase. However, all returns are subject to a +20% restocking fee depending on the returned item status.
Returns
You may return new, unopened printers for a full refund up to 30 days after purchase. All returns are subject to a 20% restock fee. Custom printer media orders are non-refundable; unopened stock orders are refundable up to 30 days and are subject to a +20% restock fee or depending on the status of the returned item, if it was damaged, original packaging was returned, all items in the box received where returned.
Shipping and Delivery
Printers purchased from PLS will ship via FedEx or UPS Ground. PLS offers fast turnaround times on ALL orders. Most orders ship on a same-day basis, with the exception of orders placed on weekends and holidays.
Payment Forms Accepted
Professional Label Solutions accepts Visa, MasterCard, Discover, and Amex, as well as Paypal Direct Checkout.
Privacy and Security
Professional Label Solutions LLC. guarantees a safe, secure experience every time. Our website is EV SSL certified, and your customer information will always be kept private.
Have a question? Please send us an email or call PLS directly at (844) 458-1078.