Recommended printers

Consult with Support or your Customer Success Manager for information about recommended printers and how to install them.

Table of contents

• Install a printer on your computer
• Sync printers with the system
• Download and install the PrintNode application on your computer
• Configure printer settings
• Set default printers for each register
• Select a label printer for Backoffice use

Install a printer on your computer

Before you can set up printers in Dutchie POS, you need to install them on your computer.

Sync printers with the system

After the printer is installed on the computer, an application called PrintNode is used to sync the printer with Dutchie POS. PrintNode is a virtual print server for Windows and Mac that acts as a bridge between web applications like the Dutchie POS Register and Backoffice and the receipt and label printers that you’ve connected and installed on your Windows PC or Mac.

During the syncing process, you will move between the PrintNode application and the Devices page in the Backoffice.

Download and install the PrintNode application on your computer

1. In the Backoffice, go to Settings > Devices > Printers.
2. Enter your email address in the Username field and click Create. An automatically generated Password (you’ll use this to sign in to PrintNode later) and Client download links appear.
3. Click the Client download link that is right for your computer (Mac OSX or Windows).
   
4. Download, install, and open the PrintNode application.
   • For Macs follow these instructions.
   • For Windows follow these instructions.
5. Enter your email address and copy the password from the Print node details into the login screen of the PrintNode application.
6. Follow the instructions on PrintNode’s website to sync your specific printer for your specific operating system.

Configure printer settings

1. Go to Settings > Devices > Printers.
2. Click the Sync printers button to display the printers you selected in the PrintNode application.
   
   If a printer doesn’t appear in the list, check the box for Show hidden printers and see if its PrintNode ID appears in the list. If it does, click into the printer ID and unhide it.
   
3. Choose a printer from the list to configure its settings.

   Settings	Notes
   Printer ID	The printer ID number.
   Name	Give the printer an easily identifiable name. Ex. Register 1 label printer or Register 2 receipt printer.
   Type	Receipt printers are typically set to ESC/POS.Label printers are typically set to ZPL. On Macs, use PDF for all printer types.
   Computer	The computer the printer is associated with.
   Labels	The printer is for labels.
   Receipts	The printer is for receipts and/or fulfillment tickets.

Set default printers for each register

1. Go to Settings > Devices > Registers.
2. Select a register from the list.
3. Choose the register’s default printers from the Default label printer, Default receipt printer, and (if applicable) Default fulfillment printer dropdown menus. You can also enable or disable settings for Auto print labels, Auto print receipts, and Auto print fulfillment ticket.
   
4. Click Save.

Select a label printer for Backoffice use

Users such as inventory managers who need to print labels from the Backoffice can select which printer they want to print from. This selection is user-specific and session-specific, meaning other users can choose a different label printer you’ll need to make this selection again if you log out of the Backoffice and log back in.

1. Go to Settings > Account.
2. Choose an installed printer from the Select label printer dropdown.
   
3. Click Save.