SOP

Blaze POS Hardware List & Setup/Config Instructions Hardware Lists Fulfillment Model Sales Model 1 iOS Bundle Front of House [...]

Change Receipt Font Size To adjust the font size on your receipts printed using the Treez Hardware Agent, simply change the Windows display resolution by [...]

Ingram Micro DOA RMAs to be sent to: Emma (Laipple) Owens Account Executive II SMB Sales emma.owens@ingrammicro.com

Label Troubleshooting Scope of Work It is important to remember that we focus on what we are trained to fix when assisting customers. We do [...]

Zebra Escalation Contacting Stephen Wichael for Zebra Hardware Follow the below steps if we are unable to troubleshoot a Zebra hardware issue, and it is [...]

Off-site Installation SOP Here are some SOPs to help with off-site installs: 1- Pre-Installation Preparation: -Review the installation requirements provided by the client with the [...]

  Unbox PC Set up PC locally or through Azure (depends on customer) After you get to Windows Screen, configure timer, touch keyboard, Chrome, time, [...]

Follow these steps to get MCP31 to work on POS for Dutchie   Printers/Scanners STAR/HELP CONFIGURE PORT NOT MONITOR PRINTER END BY EACH PRINT JOB.

Open Zebra Print Utility Software, go the the code area, type this code & click Enter to go to a new line :   ! [...]

Type this code press enter to go to new line and send it to printer using Zebra Print zUtility Software:   ^XA^HH^XZ

PayPoint Plus for Windows Cash Drawer Setup and Testing Instructions PayPoint Plus for Windows Cash Drawer Setup and Testing Instructions, Below is information for installing [...]

How to submit Scansource RMAs How to submit Scansource RMA's: When submitting Disty RMAs from Scansource please include the following info and email it to: [...]

Setting up your Star TSP100 (Bluetooth) What you'll need for Setting up your Star TSP100 (Bluetooth) Hardware requirements Printer  Power cable  Paper roll  Setting up [...]

Greenbits by Dutchie Recommended Hardware Setup Set Up the Recommended Hardware Greenbits by Dutchie Recommended Hardware Setup Guide steps are to be followed Step-by-step. There [...]

Zebra DS2278 scanner cradle that was not working Zebra DS2278 scanner cradle that was not working, Below are the steps we used to resolve the [...]

Treez Pole Display Treez Pole Display provides a quick and easy way to deliver basic product information to customers while items are added to their [...]

Customer-Facing Display (CFD) setup for Chrome Customer-Facing Display (CFD) setup for Chrome, This article applies to Dutchie POS. If you're connecting a Customer-Facing Display (CFD) [...]

Customer-Facing Display (CFD) setup for Dutchie Register terminal Customer-Facing Display (CFD) setup for Dutchie Register terminal, This article applies to Dutchie POS. This article applies [...]

Configure Dutchie receipt and label printers in the Backoffice and PrintNode Configure Dutchie receipt and label printers in the Backoffice and PrintNode, This article applies [...]

Dutchie POS + VeriScan ID Scan integration guide Need immediate support? Call (631) 380-8121. Dutchie POS + VeriScan ID Scan integration guide, This article applies [...]

Scale configuration for the Dutchie Register terminal Scale configuration for the Dutchie Register terminal, This article applies to Dutchie POS. This article only applies to Dutchie-branded [...]

Set up the Dutchie Register terminal scale integration & Greenbits Set up the Dutchie Register terminal scale integration & Greenbits, This article applies to Dutchie [...]

Set up the Dutchie POS + 232key web scale integration Set up the Dutchie POS + 232key web scale integration, This article applies to Dutchie [...]

What is the main difference between the EK-1200iN and FX-1200iN? The A&D EK-1200iN and FX-1200iN are both precision balances designed for various weighing applications, but [...]

Re-imaging Paypoint Plus PN E833933 Re-imaging Paypoint Plus PN E833933, Instructions to access the recovery partition may be found in this article or look below [...]

Treez Swifter Configuration Guide Treez Swifter Configuration Guide, Prerequisites: Merchant must already be approved for an account through Swifter/TreezPay Swifter application:https://go.treez.io/swifter-ach-signup  Once approved, merchant must [...]

Dutchie Kiosk best practices for iPads Dutchie Kiosk best practices for iPads, Dutchie Kiosk can be used with any web-capable device with the following requirements: [...]

Set up Dutchie in-store kiosk Set up Dutchie in-store kiosk, This article applies to Dutchie Ecommerce. Dutchie Kiosk provides customers with a convenient, in-store ordering [...]

Dutchie Ecomm Terminal iPad setup Guide Before you begin the Dutchie Ecomm Terminal iPad setup Guide you will need the following -Your Dutchie Order Terminal [...]

Switching Zebra DS2278 Barcode Scanner to Bluetooth Switching Zebra DS2278 Barcode Scanner to Bluetooth is easy, just follow the steps in the picture below to [...]

Set up the Dutchie Register terminal scale integration (Dutchie Android) Set up the Dutchie Register terminal scale integration (Dutchie Android), This article applies to Dutchie [...]

Star Micronics mCPrint3 MCP3 and Treez Troubleshooting Star Micronics mCPrint3 MCP3 and Treez Troubleshooting, When Star MCp3 wont show we have to downgrade the Driver [...]

Dutchie POS provides a stack for online ordering that consists of aniPad stand,  iPad as well as a Star MCP3 receipt printer, usually connects through [...]

Zebra ZD410 Label Printer Network

Star TSP Lan Install

How to Submit Support Tickets Go to www.plsusa.com Scroll down till you see the Blue Support Button on the bottom Right of the Screen. Enter [...]

Greenline POS Hardware Setup Instructions Step 1 - Order hardware Greenline sells POS hardware for convenience purposes, but if you choose to source your own [...]

ELO Pay Point Plus Scanner Repair 1. To activate Presentation Mode on the Elo 2D scanner do the following: a. Use a ballpoint pen or [...]

Tools needed You need a Phillips screwdriver and a Torx T15 screwdriver for procedures described in this guide.               [...]

click escalate unresolved service on top right You can submit your DOA claims via our web form that will allow you to complete and submit [...]

Set up the Dutchie POS web scale integration This integration is exclusively for the Dutchie POS web application on Windows computers. We offer a different scale [...]

Star Micronics 2D Barcode Scanner Setup Connect the scanner through your mC-Print3 series printer to your POS J Written by Jordan Scherer Updated over a week [...]

Printer Setup via Browser How to Set Up Your Cloud Printer Play First, connect your cloud printer to the internet via an ethernet connection. You [...]

BLAZE Retail POS App | Scale Integration https://support.blaze.me/hc/en-us/articles/retail-pos-app-scale-integration#Prerequisites We've implemented a scale integration for 'deli style' shops to increase your inventory accuracy, reduce theft, and [...]

Download Zebra Utilities App on Phone Open App Click Discover Printers Press Hold Feed Release when the Bluetooth Icon Flashes in the upper right corner [...]

Please install EZConfig to configure the scanners, since the manual trigger is unresponsive. You will likely just need to set the trigger mode to presentation [...]

How To Delete Data Off IDVisor Smart/Smart Plus/Smart V2 Deleting Data off the IDVisor Smart, Smart Plus, and Smart V2 https://support.tokenworks.com/portal/en/kb/articles/how-to-delete-data-off-idvisor-smart-smart-plus-smart-v2 If your IDVisor Smart [...]

The Peak Beyond  2 Types of Systems 1- Lift and Learn   2- Pick and place   Place the sensors in the center [...]

Retail | How to Connect My STAR Receipt Printer to use on the WEB Retail POS App | How to Connect Your Wifi TSP Printer [...]

You can preview the videos by clicking on the links below: Front of House Training Reception Course SellTreez POS Course Online Fulfillment Course Back of [...]

Note: You will also need your username and password for the computer. Step 1: Set up your printer and ensure it functions Before you connect [...]

Enabling CUPS Printer Interface for Mac Enabling CUPS Printer Interface for Mac CUPS (formerly known as Common UNIX Printing System), is a network printing system [...]

Uninstall McAfee using the removal tool Download the McAfee Removal Tool. Double-click the downloaded file and click the Yes button to begin the installation. Click on the Next button [...]

How To Export Data From IDVisor Smart, IDVisor Smart Plus, and IDVisor Smart V2 Exporting Data from IDVisor Smart/Smart Plus/Smart V2 The directions provided below [...]

Configuring Zebra ZQ630 Mobile Label Printer Configuration: 1. Open Zebra Setup Utilities 2. Open Printers and scanners window 3. Open your ZQ630 Code 4. Replace [...]