PLS & Treez POS – Hardware Support Plan Eligibility
rsweiss2025-09-19T21:51:04+00:00PLS & Treez POS – Hardware Support Plan Eligibility Version: 1.0 Effective date: September 19, 2025 Owner: Operations – Service Desk Applies to: All PLS [...]
5 New Kiosk Trends for 2025
rsweiss2025-09-11T17:15:35+00:005 New Kiosk Trends for 2025 It's hard to believe that's it's already September 2025! The year 2025 has been speeding by, and as usual [...]
Handling Volcora Hardware Issues w/ Treez POS
rsweiss2025-09-04T23:02:49+00:00Procedure Initial Troubleshooting Work with the end user to identify and attempt to resolve the issue. Follow standard troubleshooting steps based on the device type. [...]
Why Use the Zebra MC9400?
rsweiss2025-08-15T01:37:46+00:00Why Use the Zebra MC9400? This blog post starts with a quick history lesson. In 2014 Zebra Technologies acquired Motorola Mobile Solutions for $3.35 billion [...]
How to set up the Dutchie Register iPad app and connect your hardware
rsweiss2025-07-22T18:07:20+00:00How to set up the Dutchie Register iPad app and connect your hardware With the Dutchie Register iPad app, dispensaries migrating from Greenbits can run [...]
The Benefits of Fixed to Mobile POS
rsweiss2025-08-05T17:08:04+00:00The Benefits of Fixed to Mobile POS The next generation of POS checkout is here, and I'm not talking about self-checkout kiosks or completely wireless [...]
Chrio Touch Access and Fix
rsweiss2025-06-23T22:56:09+00:00Summary: Issue regarding inability to login to Chirotouch store wide APP02 is the server machine for Chandler Chiro, all of the passwords that you need [...]
Why Acronis EDR and Email Protection Are Smart Investments for Your Business
rsweiss2025-06-18T19:19:57+00:00Why Acronis EDR and Email Protection Are Smart Investments for Your Business If you've worked in IT or business operations long enough, you know that [...]
What is SoftPOS and Why Should Your Business Use It?
rsweiss2025-06-27T18:52:31+00:00What is SoftPOS? You may have heard the term "SoftPOS" used more and more during the last few months. If you're like me, you might [...]
GoDaddy Domain Defederation
rsweiss2025-05-23T21:59:04+00:00🛠️ PLS SOP: GoDaddy Domain Defederation 🎯 Purpose To outline the steps required to remove domain federation (defederate) from a domain purchased or hosted via [...]
Logging Time for Support Tickets in Freshdesk
rsweiss2025-05-22T18:45:48+00:00🛠️ PLS SOP: Logging Time for Support Tickets in Freshdesk Department: IT / Support Tool Used: Freshdesk Applies To: All Support Staff Effective Date: [Immediately] [...]
Handling & Quoting On-sight Installs for IT Infrastructure Manager
rsweiss2025-05-22T17:39:35+00:00Reach out to customer after receiving client info from sales & introduce yourself All further communications regarding installs to be done by It Manager Schedule [...]
🔒 How to Lock Down Your Dutchie Menu on Fully Kiosk Browser (Android)
rsweiss2025-05-21T17:02:40+00:00🔒 How to Lock Down Your Dutchie Menu on Fully Kiosk Browser (Android) Running a touchscreen kiosk at your dispensary? Using Fully Kiosk Browser is [...]
Shipping & Receiving Plus Tracking Boxes
rsweiss2025-05-15T21:07:32+00:00Any box received or shipped out PLUS EXPO Stuff needs to be scanned out when sent out and also scanned in INTO Sortly EVERY time. [...]
Five Reasons to Use Tonic POS
rsweiss2025-05-08T19:50:49+00:00Five Reasons to Use Tonic POS It's no secret that there's a huge amount of POS software apps available as of 2025. To make matters [...]
Clinical Mobility is Patient Safety
rsweiss2025-05-07T22:47:58+00:00Clinical Mobility is Patient Safety: Why the Right Tech at the Bedside Matters More Than Ever In today’s healthcare environment, delivering safe, efficient patient care [...]
Why your Healthcare Org needs a Healthcare MSP like PLS
rsweiss2025-04-30T23:21:41+00:00Why your Healthcare Org needs a Healthcare MSP like PLS It's not easy to operate a healthcare organization, especially with changing regulations, labor shortages, increased [...]
PLS at NRA 2025
rsweiss2025-04-29T17:30:42+00:00Exciting News! 🎉 We’re thrilled to announce that PLS will be attending the NRA 2025 Show! 🚀 As one of the largest gatherings in the [...]
Introducing the Elo 0704LS 7″ Touchscreen Monitor
rsweiss2025-04-15T19:56:52+00:00Introducing the Elo 0704LS 7" Touchscreen Monitor Razor thin design. Brilliant touchscreen. Built to be one of the thinnest commercial-grade 7-inch touchscreen monitors, the 04LS-Series [...]
PLS Partners with Acronis to Deliver Enhanced IT Solutions for Businesses
rsweiss2025-04-04T22:06:47+00:00PLS Partners with Acronis to Deliver Enhanced IT Solutions for Businesses In an exciting new partnership, PLS, a trusted name in the printing and [...]
ELO View 4: Setup an EloView Sub-Account
rsweiss2025-03-12T23:08:27+00:00Using the EloView Sub Accounts functionality, a company can establish an unlimited number of “child” EloView accounts, each with the capability to manage its own [...]
Troubleshooting Samsung TV Not Detecting HDMI
rsweiss2025-03-12T21:05:44+00:00If your Samsung TV isn't detecting HDMI input, start by checking the power of your external device, ensuring the correct source is selected on the TV, [...]
Why Use Zebra Mobile Workstations for Healthcare?
rsweiss2025-03-03T19:33:29+00:00Physical workstations and dormant desktop computers are [...]
What is an ELO Endless Aisle Solution?
rsweiss2025-02-24T21:03:16+00:00Retailer operators know that out-of-stock items mean lost revenue. Content provider [...]
On-Call Standard Operating Procedure (SOP) for Weekend and After-Hours Tech Support
rsweiss2025-02-06T22:17:28+00:00On-Call Standard Operating Procedure (SOP) for Weekend and After-Hours Tech Support Purpose The purpose of this SOP is to outline the process and expectations for [...]
A Step-by-Step Installation Guide for the Epson ColorWorks C6000/C6500 Series Printers
rsweiss2025-02-04T17:02:37+00:00A Step-by-Step Installation Guide for the Epson ColorWorks C6000/C6500 Series Printers Setting up a new Epson ColorWorks C6000/C6500 Series Printer involves several key steps to [...]
How to Configure a Wireless Epson TM-m30 or TM-m30ii Thermal Printer using the Epson TM Utility App
rsweiss2025-02-04T16:58:26+00:00Getting Started You will need either an iPad or iPhone with the App Store's Epson TM Utility App installed, or an Android device with the Google Play [...]
Corporate Code of Conduct
rsweiss2025-01-31T20:58:19+00:00Corporate Code of Conduct **1. Introduction** This Code of Conduct outlines the principles and expectations for all employees at PLS. It is designed to foster [...]
ELO Healthcare: Redefine the healthcare experience
rsweiss2024-12-16T18:27:36+00:00Redefine the healthcare experience. Elo's software-agnostic touchscreen products make it easy to integrate with healthcare platforms and deliver interactive technology that improves patient engagement and streamlines care. Learn [...]
What is the MC3409 Handheld Computer
rsweiss2025-05-15T23:35:49+00:00What is the MC3409 Handheld Computer What is the MC3409 Handheld Computer? The Zebra MC3400 is a rugged handheld mobile computer designed to [...]
ELO Touch POS Solutions
rsweiss2024-11-27T17:57:28+00:00Point of sale on the go. The Elo Pay M60 offers built-in mPOS capabilities to accept payments, conduct business and track sales all from the palm of your [...]
One platform. Thousands of possibilities. ELO Touch
rsweiss2024-11-26T18:52:29+00:00One platform. Thousands of possibilities. Elo delivers one of the widest selections of interactive solutions for retail. From POS to POI and self-service, let us [...]
Growing Together: WebUSB Quick Start Guide- Simplify Your Hardware Setup for Dutchie Register
rsweiss2025-01-31T21:00:44+00:00Growing Together: WebUSB Quick Start Guide- Simplify Your Hardware Setup for Dutchie Register Benefits of Web USB: Web USB is a new way to connect your [...]
Create the perfect self-service experience with ELO
rsweiss2025-05-15T23:40:05+00:00Create the perfect self-service experience with ELO Create the perfect self-service experience with ELO; From self-checkout and point of information to endless aisle and price [...]
Mastering Cannabis Efficiency with Zebra Printers
rsweiss2024-11-21T18:26:46+00:00Mastering Cannabis Efficiency with Zebra Printers In the dynamic cannabis industry, accurate labeling is not merely a best practice—it's a cornerstone of regulatory compliance and [...]
Beyond the Label: How Custom Healthcare Supplies Save Lives
rsweiss2025-05-15T23:46:49+00:00Beyond the Label: How Custom Healthcare Supplies Save Lives In healthcare, a label is far more than just an identifier; it’s a critical link in [...]
Five Ways Tech Maximizes Resources to Enable Better Outcomes
rsweiss2024-11-14T21:40:11+00:00Five Ways Tech Maximizes Resources to Enable Better Outcomes Optimize your ambulatory surgical center to deliver enhanced care Operating an ambulatory surgical center (ASC) [...]
Transform Cannabis Retail Operations with Zebra Kiosks
rsweiss2024-11-13T23:39:31+00:00As the cannabis industry rapidly evolves, so do consumer expectations for a streamlined and tech-enabled shopping experience. Self-service kiosks offer a cutting-edge solution for cannabis [...]
Bridging Yesterday and Tomorrow: Modernizing Warehouse Technology Without Disruption
rsweiss2024-11-13T17:18:07+00:00In the rush to modernize warehouse operations, it's easy to fall into the trap of believing that progress requires wholesale replacement of existing systems. The [...]
Optimizing Your Multi-Location QSR with Advanced POS Solutions ebook
rsweiss2024-11-13T23:07:14+00:00Optimizing Your Multi-Location QSR with Advanced POS Solutions Managing a quick-service restaurant (QSR) with multiple locations comes with unique challenges. From ensuring consistent service [...]
Mastering Peak Season: How Advanced Mobile Computing Changes the Game
rsweiss2024-11-12T18:46:42+00:00Peak season in warehousing used to be a predictable challenge - plan for holiday rushes, staff up accordingly, and push through the surge. But in [...]
The Hidden Costs of Device Downtime in Modern Warehouses
rsweiss2024-11-06T18:39:24+00:00Every warehouse manager knows the frustration of seeing workers standing idle because of failed mobile devices. What's less visible, but far more costly, is the [...]
SMB Cannabis Retail Revolution: Zebra ET4X Tablets Streamline Inventory
rsweiss2024-11-13T22:59:46+00:00In the fast-paced and highly regulated cannabis retail sector, efficient inventory management is crucial for success, especially for small to medium-sized businesses (SMBs) operating [...]
Mastering Cannabis Efficiency with Zebra Printers
rsweiss2024-10-16T22:25:27+00:00In the dynamic cannabis industry, accurate labeling is not merely a best practice—it's a cornerstone of regulatory compliance and operational efficiency. As the sector faces [...]
Revolutionizing Retail: The Power of Zebra Z-Essentials Supplies and Printers
rsweiss2024-10-16T22:18:07+00:00In the fast-paced world of retail, staying ahead of the competition means embracing technology that enhances efficiency, accuracy, and customer satisfaction. At Professional Label Solutions [...]
Unleash the Power of Intelligent Device Management with Zebra VisibilityIQ and OneCare
rsweiss2024-10-16T22:05:37+00:00In today's fast-paced business environment, staying ahead of the curve is more crucial than ever. At Professional Label Solutions (PLS), we've made it our mission [...]
Zebra SMB Warehouse
rsweiss2024-08-12T22:30:39+00:00Download Free Zebra Article SMB Warehouse Article
Blaze POS Setup
rsweiss2025-01-31T21:00:52+00:00Blaze POS Hardware List & Setup/Config Instructions Hardware Lists Fulfillment Model Sales Model 1 iOS Bundle Front of House [...]
Treez: Adjusting Receipt Font Size and Margins
rsweiss2025-01-31T21:01:06+00:00Change Receipt Font Size To adjust the font size on your receipts printed using the Treez Hardware Agent, simply change the Windows display resolution by [...]
Ingram Micro DOA RMAs
rsweiss2025-01-31T21:01:24+00:00Ingram Micro DOA RMAs to be sent to: Emma (Laipple) Owens Account Executive II SMB Sales emma.owens@ingrammicro.com
Label Troubleshooting Scope of Work
rsweiss2025-01-31T21:02:02+00:00Label Troubleshooting Scope of Work It is important to remember that we focus on what we are trained to fix when assisting customers. We do [...]
Zebra Escalation Contacting Stephen Wichael for Zebra Hardware
rsweiss2025-01-31T21:02:17+00:00Zebra Escalation Contacting Stephen Wichael for Zebra Hardware Follow the below steps if we are unable to troubleshoot a Zebra hardware issue, and it is [...]
Off-site Installation SOP
rsweiss2025-01-31T21:03:16+00:00Off-site Installation SOP Here are some SOPs to help with off-site installs: 1- Pre-Installation Preparation: -Review the installation requirements provided by the client with the [...]
Configuring and Setting UP PCs during installs
rsweiss2025-01-31T21:06:33+00:00Unbox PC Set up PC locally or through Azure (depends on customer) After you get to Windows Screen, configure timer, touch keyboard, Chrome, time, [...]
Getting MCP31 to work on Dutchie POS
rsweiss2025-01-31T21:06:43+00:00Follow these steps to get MCP31 to work on POS for Dutchie Printers/Scanners STAR/HELP CONFIGURE PORT NOT MONITOR PRINTER END BY EACH PRINT JOB.
Zebra Printer Over Ride Configuration Settings
rsweiss2025-02-03T18:07:23+00:00Open Zebra Print Utility Software, go the the code area, type this code & click Enter to go to a new line : ! [...]
Zebra Printer Configuration
rsweiss2025-01-31T21:06:53+00:00Type this code press enter to go to new line and send it to printer using Zebra Print zUtility Software: ^XA^HH^XZ
PayPoint Plus for Windows Cash Drawer Setup and Testing Instructions
rsweiss2025-01-31T21:07:05+00:00PayPoint Plus for Windows Cash Drawer Setup and Testing Instructions PayPoint Plus for Windows Cash Drawer Setup and Testing Instructions, Below is information for installing [...]
How to submit Scansource RMAs
rsweiss2025-01-31T21:07:13+00:00How to submit Scansource RMAs How to submit Scansource RMA's: When submitting Disty RMAs from Scansource please include the following info and email it to: [...]
Setting up your Star TSP100 (Bluetooth)
rsweiss2025-01-31T21:07:21+00:00Setting up your Star TSP100 (Bluetooth) What you'll need for Setting up your Star TSP100 (Bluetooth) Hardware requirements Printer Power cable Paper roll Setting up [...]
Greenbits by Dutchie Recommended Hardware Setup
rsweiss2025-01-31T21:07:29+00:00Greenbits by Dutchie Recommended Hardware Setup Set Up the Recommended Hardware Greenbits by Dutchie Recommended Hardware Setup Guide steps are to be followed Step-by-step. There [...]
Zebra DS2278 scanner cradle that was not working
rsweiss2025-01-31T21:07:39+00:00Zebra DS2278 scanner cradle that was not working Zebra DS2278 scanner cradle that was not working, Below are the steps we used to resolve the [...]
Treez Pole Display
rsweiss2025-01-31T21:07:47+00:00Treez Pole Display Treez Pole Display provides a quick and easy way to deliver basic product information to customers while items are added to their [...]
Customer-Facing Display (CFD) setup for Chrome
rsweiss2025-01-31T21:08:06+00:00Customer-Facing Display (CFD) setup for Chrome Customer-Facing Display (CFD) setup for Chrome, This article applies to Dutchie POS. If you're connecting a Customer-Facing Display (CFD) [...]
Customer-Facing Display (CFD) setup for Dutchie Register terminal
rsweiss2025-02-03T18:07:36+00:00Customer-Facing Display (CFD) setup for Dutchie Register terminal Customer-Facing Display (CFD) setup for Dutchie Register terminal, This article applies to Dutchie POS. This article applies [...]
Configure Dutchie receipt and label printers in the Backoffice and PrintNode
rsweiss2025-02-03T18:07:51+00:00Configure Dutchie receipt and label printers in the Backoffice and PrintNode Configure Dutchie receipt and label printers in the Backoffice and PrintNode, This article applies [...]
Dutchie POS + VeriScan ID Scan integration guide
rsweiss2025-02-03T18:07:43+00:00Dutchie POS + VeriScan ID Scan integration guide Need immediate support? Call (631) 380-8121. Dutchie POS + VeriScan ID Scan integration guide, This article applies [...]
Add and configure Dutchie registers
rsweiss2025-02-03T18:36:56+00:00Add and configure Dutchie registers Add and configure Dutchie registers, This article applies to Dutchie POS. Things to consider for Add and configure Dutchie registers [...]
Scale configuration for the Dutchie Register terminal
rsweiss2025-02-03T18:07:59+00:00Scale configuration for the Dutchie Register terminal Scale configuration for the Dutchie Register terminal, This article applies to Dutchie POS. This article only applies to Dutchie-branded [...]
Set up the Dutchie Register terminal scale integration & Greenbits
rsweiss2025-02-03T18:08:05+00:00Set up the Dutchie Register terminal scale integration & Greenbits Set up the Dutchie Register terminal scale integration & Greenbits, This article applies to Dutchie [...]
Set up the Dutchie POS + 232key web scale integration
rsweiss2025-02-03T18:08:11+00:00Set up the Dutchie POS + 232key web scale integration Set up the Dutchie POS + 232key web scale integration, This article applies to Dutchie [...]
What is the main difference between the EK-1200iN and FX-1200iN?
rsweiss2025-02-03T18:11:08+00:00What is the main difference between the EK-1200iN and FX-1200iN? The A&D EK-1200iN and FX-1200iN are both precision balances designed for various weighing applications, but [...]
Re-imaging Paypoint Plus PN E833933
rsweiss2025-02-03T18:13:15+00:00Re-imaging Paypoint Plus PN E833933 Re-imaging Paypoint Plus PN E833933, Instructions to access the recovery partition may be found in this article or look below [...]
Treez Swifter Configuration Guide
rsweiss2025-02-03T18:13:25+00:00Treez Swifter Configuration Guide Treez Swifter Configuration Guide, Prerequisites: Merchant must already be approved for an account through Swifter/TreezPay Swifter application:https://go.treez.io/swifter-ach-signup Once approved, merchant must [...]
Dutchie Kiosk best practices for iPads
rsweiss2025-02-03T18:13:33+00:00Dutchie Kiosk best practices for iPads Dutchie Kiosk best practices for iPads, Dutchie Kiosk can be used with any web-capable device with the following requirements: [...]
Set up Dutchie in-store kiosk
rsweiss2025-02-03T18:13:42+00:00Set up Dutchie in-store kiosk Set up Dutchie in-store kiosk, This article applies to Dutchie Ecommerce. Dutchie Kiosk provides customers with a convenient, in-store ordering [...]
Dutchie Ecomm Terminal iPad setup Guide
rsweiss2025-02-03T18:13:50+00:00Dutchie Ecomm Terminal iPad setup Guide Before you begin the Dutchie Ecomm Terminal iPad setup Guide you will need the following -Your Dutchie Order Terminal [...]
What is the Zebra MC9400?
rsweiss2024-01-29T22:50:17+00:00What is the Zebra MC9400? In today's fast-paced world, businesses are constantly seeking ways to enhance productivity and streamline their operations. One technology [...]
What is Zebra Pay?
rsweiss2024-01-29T22:45:16+00:00What is Zebra Pay? Zebra Pay is an integrated enterprise Software-PIN on COTS (SPoC-based) mobile payment solution, enabling enterprises to accept major card brands anywhere [...]
Switching Zebra DS2278 Barcode Scanner to Bluetooth
rsweiss2025-02-03T18:13:58+00:00Switching Zebra DS2278 Barcode Scanner to Bluetooth Switching Zebra DS2278 Barcode Scanner to Bluetooth is easy, just follow the steps in the picture below to [...]
Set up the Dutchie Register terminal scale integration (Dutchie Android)
rsweiss2025-02-03T18:14:05+00:00Set up the Dutchie Register terminal scale integration (Dutchie Android) Set up the Dutchie Register terminal scale integration (Dutchie Android), This article applies to Dutchie [...]
Star Micronics mCPrint3 MCP3 and Treez Troubleshooting
rsweiss2025-02-03T18:14:20+00:00Star Micronics mCPrint3 MCP3 and Treez Troubleshooting Star Micronics mCPrint3 MCP3 and Treez Troubleshooting, When Star MCp3 wont show we have to downgrade the Driver [...]
Dutchie eCommerce Bundle for online ordering
rsweiss2025-02-03T18:14:30+00:00Dutchie POS provides a stack for online ordering that consists of aniPad stand, iPad as well as a Star MCP3 receipt printer, usually connects through [...]
Ascend Wellness Zebra ZD410 Label Printer Network/LAN Setup
rsweiss2025-02-03T18:14:43+00:00Zebra ZD410 Label Printer Network
Ascend Wellness Star Receipt Printer Network/LAN Setup
rsweiss2025-02-03T18:14:52+00:00Star TSP Lan Install
How to Submit Support Tickets
rsweiss2025-02-03T18:15:04+00:00How to Submit Support Tickets Go to www.plsusa.com Scroll down till you see the Blue Support Button on the bottom Right of the Screen. Enter [...]
Greenline POS Hardware Setup Instructions
rsweiss2025-03-12T21:51:18+00:00Hardware How to connect with external peripherals such as scanners and printers ELO Paypoint Plus for iPad setup Hardware Overview Scanners Socket Mobile debugging Star [...]
ELO Pay Point Plus Scanner Repair
rsweiss2025-02-03T18:15:22+00:00ELO Pay Point Plus Scanner Repair 1. To activate Presentation Mode on the Elo 2D scanner do the following: a. Use a ballpoint pen or [...]
HP Engage One Pro Install Guide
rsweiss2025-02-03T18:15:29+00:00Tools needed You need a Phillips screwdriver and a Torx T15 screwdriver for procedures described in this guide. [...]
Lenovo RMA
rsweiss2025-02-03T18:16:46+00:00click escalate unresolved service on top right You can submit your DOA claims via our web form that will allow you to complete and submit [...]
Set up the Dutchie POS web scale integration
rsweiss2025-02-03T18:17:34+00:00Set up the Dutchie POS web scale integration This integration is exclusively for the Dutchie POS web application on Windows computers. We offer a different scale [...]
Adding Receipt Printer to Greenline POS
rsweiss2025-03-12T21:49:51+00:00mC-Print3 Series Receipt Printer Setup Connect your mC-Print3 receipt printer to iPad, Android, PC, and Mac The mC-Print3 can be connected via Bluetooth, LAN, or [...]
Adding Star MC-Print 3 Receipt Printer to Dispense App
rsweiss2025-02-03T18:21:08+00:00Printer Setup via Browser How to Set Up Your Cloud Printer Play First, connect your cloud printer to the internet via an ethernet connection. You [...]
BLAZE Retail POS App | Scale Integration
rsweiss2025-02-03T18:21:15+00:00BLAZE Retail POS App | Scale Integration https://support.blaze.me/hc/en-us/articles/retail-pos-app-scale-integration#Prerequisites We've implemented a scale integration for 'deli style' shops to increase your inventory accuracy, reduce theft, and [...]
Connecting Zebra ZQ630 Mobile Printer To Mobile Device
rsweiss2025-02-03T18:21:25+00:00Download Zebra Utilities App on Phone Open App Click Discover Printers Press Hold Feed Release when the Bluetooth Icon Flashes in the upper right corner [...]