As the cannabis industry rapidly evolves, so do consumer expectations for a streamlined and tech-enabled shopping experience. Self-service kiosks offer a cutting-edge solution for cannabis dispensaries seeking to enhance the customer experience, ensure compliance, and manage inventory more effectively.

But not all kiosks are created equally. At PLS, we recommend the Zebra Kiosk System for cannabis retailers who want it all: the features you need to provide superior customer service, plus easy deployment, monitoring and management. Let’s consider the advantages of Zebra kiosks.

Enhance customer ease and delight

Over 81% of consumers today want more self-service options.[1] Zebra’s kiosks equip your dispensary to meet that demand. Built for flexibility, they can be integrated in a variety of ways to improve the customer journey. You can facilitate a more efficient check-in process by enabling customers to enter their ID and fill out any required forms directly on the kiosk. Plus, customers can use kiosks to effortlessly browse product information, check availability, and even place orders for specific strains or edibles.

 

Streamline order management and ensure accuracy

One of the biggest challenges in cannabis retail is order accuracy. Zebra kiosks offer seamless integration with retail inventory and order management systems, reducing the potential for human error. When customers can select products and place orders on the spot, this reduces dependency on sales staff and improves order precision.

 

Ensure compliance effortlessly

Cannabis retailers must adhere to strict regulatory guidelines, from age verification to purchase limits. Zebra kiosks can be configured to automate some of these compliance tasks. For example, ID scanners can be integrated for age verification before a customer places an order. Plus, with the capability to interface with point-of-sale (POS) systems, kiosks can help retailers ensure that limits on purchase quantities are adhered to in real time.

 

Improve efficiency and reduce costs

Zebra self-service kiosks reduce the burden on sales staff, allowing them to focus on other essential tasks within the dispensary, even during peak hours. With a variety of mounting options, from floor and wall to countertop setups, dispensaries can install kiosks to maximize available space. A robust Android-based platform ensures that Zebra kiosks are user-friendly and easy to maintain, reducing IT costs and downtime.

  

Gain essential data insights for business growth

With built-in tools to gather customer data and transaction details, Zebra kiosks equip dispensaries to gain valuable insights into customer preferences, peak shopping times, and product demand. This can help you make more informed decisions regarding inventory management, marketing strategies, and customer service improvements.

Future-proof the cannabis retail experience

Zebra kiosks are designed with adaptability in mind, supporting a range of software and peripheral devices. We recommend that you:

  • Start with the beautifully designed Zebra KC50 Android Kiosk Computer. Pick your display size — 15 or 22 inches.
  • Add companion Zebra TD50 Touch Displays to enable a greater number of customer interactions.
  • Mount these anywhere with a complete array of mounting options.
  • Customize the self-service experience with a variety of Zebra peripheral options, from barcode scanners to receipt printers.
  • Easily integrate, configure, deploy and manage on Zebra’s world-class proven Android platform, leveraging Zebra DNA tools.

With Zebra, cannabis retailers can update or expand kiosk capabilities as new technologies and customer demands emerge. Whether it’s integrating mobile payments, offering interactive product information, or enabling loyalty program sign-ups, Zebra kiosks offer a versatile solution that can grow with your business.

PLS + Zebra = your competitive advantage

Cannabis retailers who implement Zebra self-service kiosks can enhance the overall shopping experience, make better data-driven decisions, and position themselves for long-term success in an increasingly competitive market. Our experts at PLS can help you learn more about the advantages of the Zebra Kiosk System and choose the right peripherals to support your business goals. Visit us at www.plsusa.com or give us a call at 1-844-458-1078 to drive business growth with optimal customer self-service.