Reach out to customer after receiving client info from sales & introduce yourself All further communications regarding installs to be done by It Manager Schedule [...]
Off-site Installation SOP Here are some SOPs to help with off-site installs: 1- Pre-Installation Preparation: -Review the installation requirements provided by the client with the [...]
Unbox PC Set up PC locally or through Azure (depends on customer) After you get to Windows Screen, configure timer, touch keyboard, Chrome, time, [...]
Uninstall McAfee using the removal tool Download the McAfee Removal Tool. Double-click the downloaded file and click the Yes button to begin the installation. Click on the Next button [...]
Notes: • Be Sure to access computer via Team Viewer • Check Time Zone for customer • Setup Schedule for calls 1. Star TSP 100 [...]
How to Calibrate Touch Screens on Windows Learn how to calibrate touch screens on Windows computers for use with Soundgrid applications such as eMotion LV1, [...]
FedEx Shipping Site Checklist Note: Before you begin make sure any other shipping label on the box is covered 1. Enter the Contact Name 2. [...]
