Re-imaging Paypoint Plus PN E833933
Re-imaging Paypoint Plus PN E833933, Instructions to access the recovery partition may be found in this article or look below
Also, here is a link to download the factory Windows image for the E833933.
Let me know if you run into issues re-imaging the machine.
Creating the Recovering Flash Drive
All Windows 10 touch computers come with the built-in Elo Restore Utility on the Windows Desktop. The utility is able to create a recovery flash drive
based on the operating system you purchased. Please create your recovery flash drive immediately. In the event the HDD/SSD recovery partition is
accidentally deleted or becomes inaccessible, you will need to use the recovery flash drive to recover your system.
The following procedures demonstrate how to use the utility to create a recovery flash drive.
1. Right-click the EloRestoreUtility icon on the Desktop and select “Run as administrator”.
2. Click “Start” button to begin the process.
3. Once completed, you shall see a pop-up window to ask to insert a blank flash drive to any of available USB ports on your system.
4. After the flash drive is inserted, you shall see a window as shown below. Click “Format Drive” to continue the process. PLEASE NOTE THAT ALL
DATA WILL BE LOST DURING THIS PROCESS.
5. Click “Create Restore Media” to proceed. This step will take 10-20 minutes depending on your system configurations and flash drive
performance.
6. Once the message shows “Creation Restore Media success…”, please remove the flash drive and click “Exit” to exit the program.
7. In case the system is crashed and you have to use the recovery flash drive, reboot the system and press F11 several times to enter DeviceBoot
Menu. Then, choose “boot from flash drive”.
8. When the following UI is presented, click “Install Recovery Solution” button.
9. Follow the on-screen instructions to complete the installation process and then exit the program.
Note: All data is deleted during the recovery process. The user must back up files when necessary. Elo Touch Solutions does not accept
liability for lost data or software.
Note: The end user must adhere to Microsoft’s Licensing Agreement.
Recovering the Operating System
If for any reason the touch computer’s operating system needs to be recovered to FACTORY SETTINGS, you can recover your system by following the
procedures below. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS. Please be sure to completely backup all
of your data, settings, and customer-installed software before proceeding.
1. Power off your system completely.
2. Power on your system.
3. When the following screen appears, tap to select “UEFI – Recover Operating System”.
4. The following User Interface (UI) will be presented.
5. Select Restore OS. The system will test your hardware automatically. Once the process completes, click Start button to perform the system
recovery function.
6. The following process will reformat the primary hard drive. Please back up your data before performing the recovery process.
7. Once completed, click the Close button. The system will return to the main menu of the Elo Recovery Solution. Then click the Exit button to restart
your system.
NOTE: All data is deleted during the recovery process. The user must back up files when necessary. Elo Touch Solutions does not
accept liability for lost data or software.
NOTE: The end user must adhere to Microsoft’s Licensing Agreement.
