Benefits of Web USB:

Web USB is a new way to connect your hardware directly to the Dutchie Register through your web browser. This means no more reliance on network connections or PrintNode* for many connected devices! This guide will help you set up your hardware using Web USB.

Table Of Contents: 

• Install Printer Drivers for Web USB Connection on Windows Devices
• Barcode Scanner Configuration
• Scale Set Up and Configuration
• Receipt Printer Configuration
• Label Printer Configuration
• Reset a Single Web USB Permission in Chrome
• Device Does Not Appear in Authorize Window

*Note: You will still need PrintNode for devices that are not physically connected to the Register, such as inventory receiving, inventory auditing, and pick ticket printing for fulfillment. PrintNode configuration is recommended only for remote printing, such as multiple registers printing to the same fulfillment printer.

Getting Started:

Install Printer Drivers for Web USB Connection on Windows Devices

• Step 1: Download the Zadig application.
• Step 2: Connect your printer to your Windows device using a USB cable.
• Step 3: Open Zadig and select “Options” > “List All Devices”.
• Step 4: Choose your printer from the dropdown list.
• Step 5: Click “Replace Driver”. The installation may take a few minutes.

Tip: The Zadig application is not required on Mac setup.

Barcode Scanner Configuration

Quickly and accurately track items and packages with the easy-to-use barcode scanner.

• Step 1: Select the “Hardware” tab in the Dutchie Register settings.
• Step 2: Choose “Barcode Scanner” from the list of devices.
• Step 3: Select your barcode scanner from the dropdown menu.
• Step 4: Test the scanner by scanning a barcode.

Scale Set Up and Configuration

Ensure accurate weight-based pricing and streamline transactions with a properly configured scale

• Step 1: Select the “Hardware” tab in the Dutchie Register settings.
• Step 2: Choose “Scale” from the list of devices.
• Step 3: Select your scale from the dropdown menu.
• Step 4: Calibrate the scale according to the manufacturer’s instructions.
• Step 5: Test the scale by weighing a known object.

Receipt Printer Configuration

Ensure compliance and provide customers with detailed purchase information using a reliable receipt printer. Receipt printers are a compliance requirement in most cases.

• Step 1: Select the “Hardware” tab in the Dutchie Register settings.
• Step 2: Choose “Receipt Printer” from the list of devices.
• Step 3: Select your receipt printer from the dropdown menu.
• Step 4: Test the printer by printing a test receipt.

   

Label Printer Configuration

Stay compliant and enhance product transparency by printing labels with essential product information. 

• Step 1: Select the “Hardware” tab in the Dutchie Register settings.
• Step 2: Choose “Label Printer” from the list of devices.
• Step 3: Select your label printer from the dropdown menu.
• Step 4: Test the printer by printing a test label.

Troubleshooting:

Reset a Single Web USB Permission in Chrome

• Step 1: In your Chrome browser, go to Settings.
• Step 2: Navigate to Privacy and security > Site Settings > Additional permissions > USB devices.
• Step 3: Locate the device you want to reset and click the trashcan icon next to it.

Device Does Not Appear in Authorize Window

• Step 1: Check the device’s USB connection.
• Step 2: Make sure the device is powered on.
• Step 3: Try connecting the device to a different USB port.

Additional Information:

• 📁 Dutchie POS Hardware Setup 
• 📁 Barcode Scanner Articles
• 📁 Receipt Printer & Cash Drawer Articles
• 📁 Label Printer Articles
• 📁 Customer Facing Display Articles
• 📁 Scale Articles
• 📁 Dutchie Register Terminal Articles (Elo Device) 
• 📁 Network Troubleshooting Articles
  • Dutchie POS hardware support home page
  • Recommended hardware for the Dutchie Register web application
  • Dutchie POS WebUSB hardware setup
  • Hardware setup checklist for the Dutchie Register web application
  • Learn about printer and auto-print settings in the Dutchie POS Register
  • Install the required driver for connecting WebUSB printers to Dutchie POS 
  • PrintNode receipt and label printer troubleshooting
  • Configure PrintNode receipt and label printers in the Dutchie POS Backoffice