Micro Touch Partner

Micro Touch Partner2024-11-15T16:52:44+00:00

Partner with MicroTouch and PLS

Get the best hardware and IT support for your business

PLS Treez Support Plan

Partner with MicroTouch and PLS

PLS Treez Support Plan

Get the best hardware and IT support for your business

What is PLS?

In partnership with MicroTouch, PLS offer a custom array of hardware made by MicroTouch that are compatible with numerous platforms and is flexible to various workflow needs. PLS also offers phone and email IT service packages at competitive prices exclusively for Lenovo customers.

Browse hardware from PLS

What is MicroTouch?

MicroTouch, the global leader in capacitive touch solutions, celebrates over 40 years as an innovator in touch technology, with more than 50 million touchscreen installations in 80 countries worldwide, and 100-plus patents. Here’s a look back at where we began and a look ahead to where we’re going.

What is PLS?

In partnership with MicroTouch, PLS offer a custom array of hardware made by MicroTouch that are compatible with numerous platforms and is flexible to various workflow needs. PLS also offers phone and email IT service packages at competitive prices exclusively for MicroTouch customers.

Browse hardware from PLS

What is MicroTouch?

MicroTouch, the global leader in capacitive touch solutions, celebrates over 40 years as an innovator in touch technology, with more than 50 million touchscreen installations in 80 countries worldwide, and 100-plus patents. Here’s a look back at where we began and a look ahead to where we’re going.

PLS and MicroTouch are stronger together.

  • Your one-stop hardware shop
    From POS tablets to hardwired terminals, purchase curated hardware kits developed Lenovo directly from PLS.
  • Hardware installation
    PLS will help you install, configure, and test your hardware to ensure a smooth go-live with Lenovo.
  • Ongoing IT support
    Trust PLS for unlimited technical expertise by phone and email when you purchase an annual IT support subscription.

PLS and MicroTouch are stronger together.

  • Your one-stop hardware shop
    From POS tablets to hardwired terminals, purchase curated hardware kits developed by Lenovo directly from PLS.
  • Hardware installation
    PLS will help you install, configure, and test your hardware to ensure a smooth go-live with Lenovo.
  • Ongoing IT support
    Trust PLS for unlimited technical expertise by phone and email when you purchase an annual IT support subscription.

Frequently Asked Questions

Get all the answers about PLS hardware and IT support services.

What are the Benefits of POS Systems?2023-08-11T19:14:03+00:00

Electronic POS software systems streamline retail operations by automating the transaction process and tracking important sales data. Basic systems include an electronic cash register and software to coordinate data collected from daily purchases. Retailers can increase functionality by installing a network of data-capture devices, including card readers and barcode scanners.

Depending on the software features, retailers can track pricing accuracy, inventory changes, gross revenue, and sales patterns. Using integrated technology to track data helps retailers catch discrepancies in pricing or cash flow that could lead to profit loss or interrupt sales. POS systems that monitor inventory and buying trends can help retailers avoid customer service issues, such as out-of-stock sales, and tailor purchasing and marketing to consumer behavior.

Why was a POS System Built?2023-08-11T19:06:00+00:00

A POS system was built to streamline and speed up your retail operation, from front-of-house and back-of-house to pickup and delivery.

What’s a POS System?2023-08-11T19:11:43+00:00

A point-of-sale (POS) system allows businesses to accept customer payments and manage operations. For example, the right POS system can help restaurants manage their menus, accept online orders and handle customer loyalty programs. A retail-specific POS can help businesses accept in-person and online payments, book appointments, manage employees and more.

A POS system designed to help retail stores sell in-store and online seamlessly, with built-in tools for advanced inventory management, sales, and staffing.

POS systems include the hardware and software business owners need to operate their establishments. The software is often cloud-based and accessible from anywhere. The hardware often includes a register, barcode scanner, card reader, cash drawer and receipt printer.

 

What are PLS’ IT support hours?2022-08-09T23:21:37+00:00

The PLS IT support team is available via phone or email from 9 a.m. to 5 p.m. MST. Contact the PLS support line at (844)458-1078 Ext. #7 or by email at support@professionallabelsolutions.com.

Will the PLS team help me set up my hardware?2022-08-09T23:22:51+00:00

Yes, with the purchase of an annual IT support contract, the PLS team will help you set up, maintain, and troubleshoot your hardware. Contact the PLS support line at (844)458-1078 Ext #7 or email support@professionallabelsolutions.com for help setting up your hardware.

What happens if my hardware breaks?2022-08-09T23:24:21+00:00

A 1-3 year warranty is included with all PLS hardware, depending on the product. Contact the PLS support team to initiate a return merchandise authorization (RMA) with the prospective manufacturer. If the hardware is not under a support contract, the PLS team has internal repair and/or replacement options.

How do I return hardware?2022-08-09T23:25:24+00:00

A return can be requested by contacting PLS, or by contacting your dedicated PLS Account Executive directly at support@professionallabelsolutions.com, (844)458-1078 Ext. #7.

How long does my hardware take to ship?2022-08-09T23:25:58+00:00

Most hardware ships in 2-5 business days, however, expedited shipping is available at an additional cost.

How do I contact PLS?2022-08-09T23:26:47+00:00

PLS hardware support is available on weekdays 9 am – 5 pm MST.

To contact PLS you can email at support@professionallabelsolutions.com or call (844)458-1078 Ext. #7

Where can I order POS hardware?2023-03-22T00:19:37+00:00

See a full selection of POS-compatible hardware on PLS’ Online Store

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