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How to submit Scansource RMA’s: When submitting Disty RMAs from Scansource please include the following info and email it to: nacs@scansource.com & judith.yopp@scansource.com

Please gather this info and send it in the email:

Sales Order #
PN# & SN #
Reason for Return
Factory Sealed?
Contact # for RMA
Replacement Needed?

What is Scansource, Inc.?

ScanSource, Inc. is a leading global provider of technology products and solutions, particularly focused on the distribution of barcode scanners, point-of-sale (POS) systems, communications equipment, and other related technologies. Here’s an overview of ScanSource:

1. Company Overview:
   • ScanSource was founded in 1992 and is headquartered in Greenville, South Carolina, USA.
   • The company operates as a wholesale distributor, connecting technology manufacturers and resellers across various industries.
   • ScanSource serves as a link in the supply chain, providing value-added services such as logistics, technical support, marketing, and financing to its partners.
2. Product Portfolio:
   • ScanSource offers a wide range of technology products and solutions across several categories, including:
     • Barcode scanning and data capture solutions
     • POS systems and peripherals
     • Networking and communications equipment
     • Unified communications and collaboration solutions
     • Security and surveillance systems
     • Audiovisual and conferencing solutions
   • The company partners with leading technology manufacturers to distribute their products to resellers and integrators.
3. Distribution Model:
   • ScanSource operates through two primary distribution segments: Worldwide Barcode, Networking & Security (WW Barcode) and Worldwide Communications & Services (WW Communications).
   • The company distributes products through a network of resellers, value-added resellers (VARs), system integrators, and service providers across North America, Europe, and other regions.
4. Value-Added Services:
   • In addition to product distribution, ScanSource provides various value-added services to its partners, including:
     • Technical support and training
     • Marketing and lead generation programs
     • Custom configuration and integration services
     • Financing and leasing options
5. Expansion and Acquisitions:
   • Over the years, ScanSource has expanded its presence through strategic acquisitions and partnerships, aiming to enhance its product offerings and geographic reach.
   • The company has acquired several technology distributors and solution providers to strengthen its position in key markets and broaden its portfolio of solutions.

ScanSource plays a crucial role in the technology ecosystem by facilitating the distribution of essential hardware and software solutions to businesses and organizations worldwide, enabling them to leverage technology for operational efficiency, productivity, and growth.

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