On-Call Standard Operating Procedure (SOP) for Weekend and After-Hours Tech Support

Corporate Code of Conduct

**1. Introduction**

This Code of Conduct outlines the principles and expectations for all employees at PLS. It is designed to foster a respectful, inclusive, and productive workplace.

**2. Respect and Dignity**

All employees are expected to treat each other with respect and dignity. Discriminatory behavior, harassment, or any form of intimidation will not be tolerated.

**3. Non-Discrimination**

PLS is committed to providing equal employment opportunities to all individuals regardless of race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic protected by law. Discrimination in any form is strictly prohibited.

**4. Prohibition of Racial Slurs**

Using racial slurs or any derogatory language related to an individual’s race or ethnicity is strictly prohibited. This includes all forms of communication—verbal, written, or digital. Such behavior undermines the integrity of our workplace and violates our commitment to respect and inclusion.

**5. Reporting Violations**

Employees are encouraged to report any violations of this Code of Conduct, including instances of discrimination or the use of racial slurs. Reports can be made to our human resources representative, Angela Gulish.

**6. Investigation and Enforcement**

All reported violations will be taken seriously and investigated promptly and thoroughly. Appropriate disciplinary actions, up to and including termination, may be taken against individuals who violate this Code.

**7. Commitment to Inclusion**

We are dedicated to cultivating a workplace that embraces diversity and inclusion. Employees are encouraged to participate in training and initiatives that promote understanding and respect among all individuals.